Privacy Policy

Your Consent

By using the website, you consent to the collection and use of your personal information as described in this Privacy Policy.

Information You Share with pairLab

An account owner is someone who creates an account on pairLab. As an account owner, you provide pairLab with information it needs to manage your account and provide services to you (first name, last name, email address and time zone). You may also share your company name with pairLab; this is optional. pairLab may use the information you provide to communicate with you from time-to-time and to deliver our services.

Account owners who create content on pairLab intend to share certain information with others in the form of surveys. This information does not personally identify you unless you choose to disclose information that others could use to learn who you are. You decide who to disclose survey information to. However, when a survey is in the open state, neither you nor pairLab can prevent it from being shared by others. Carefully consider what sensitive information you disclose in a survey. You are responsible for this information.

A survey participant is someone who participates in an account owner’s survey. As a survey participant, you share certain information with pairLab at the request of the account owner in the course of taking their survey (answers to segment questions, challenge votes, the date and time of challenge votes, submitted ideas and comments). This information is anonymized and aggregated with all other survey participant data for that survey in order to derive results for use by the survey owner. This information does not personally identify you unless you choose to disclose information in the form of a submitted idea or comment that the survey owner could use to learn who you are.

Additional Information We Receive About You

Your browser shares certain information with pairLab when it asks for a web page. This information includes:

  • The page you are looking for
  • The date and time you asked for the page
  • Your operating system and browser
  • Your IP address

pairLab stores this information in web server logs and may use this data to help diagnose problems and improve its services.

Cookies

pairLab uses session and persistent cookies to provide services to you. In addition, our analytics and ecommerce providers may set cookies to provide their services on our behalf.

You may set your browser’s preferences to decline the use of cookies, though doing so may make pairLab operate in ways that do not meet your expectations.

Links to Other Sites

An account owner may include a link to another site within a survey. In addition, pairLab links to third-party ecommerce providers to perform functions on our behalf in order to help us deliver services to account owners. These sites are not owned or controlled by pairLab.

Site Analytics

pairLab uses third-party analytics providers who collect data about how you interact with pairLab in order to improve our services.

Ecommerce

pairLab uses third-party ecommerce providers to perform functions on our behalf in order to help us deliver services to account owners. These providers require certain information to process financial transactions, prevent fraud and tell pairLab about the product you purchased, when you purchased it and the metadata required to reference it. pairLab does not collect, store or have access to your financial data.

pairLab and account owners are subject to the privacy policies of these providers, which are disclosed during the transaction process and are not summarized here.

Third Party Use of Information

pairLab does not sell the information it gathers from you.

We may disclose your information to third parties when:

  • We have your consent to do so
  • It’s required by third parties to help us deliver services to you and support our operations
  • We are required to do so by law, court order, subpoena or other legal processes

Children

You may not use pairLab if you are under the age of 13.

Updates to this Policy

We may update or change this policy at any time. Your continued use of this site after any change indicates your acceptance of such changes.

Last updated 06/22/21.